Before You Begin
- Please have your photo ID ready.
- Please have your mobile phone nearby.
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Online Records Request
Patients of Adventist HealthCare Fort Washington Medical Center, Shady Grove Medical Center, White Oak Medical Center and Rehabilitation may request a copies of their medical records online using our secure platform that verifies your identity by asking for a photo of your driver’s license, which can be taken via webcam or smartphone. There is no charge to use this service.
Request Records
Mail/Fax/Email Records Request
You may also request a copy of your medical record offline by completing the following steps:
- Download and complete our Disclosure Form
- Mail the original form to any of the following Adventist HealthCare facilities:
- Adventist HealthCare Shady Grove Medical Center
c/o HIM Department
9901 Medical Center Drive, Rockville, MD 20850
- Adventist HealthCare White Oak Medical Center
c/o HIM Department
11890 Healing Way, Silver Spring, MD 209040
- Adventist HealthCare Fort Washington Medical Center
c/o HIM Department
11711 Livingston Road, Fort Washington, MD 20744
- Adventist HealthCare Rehabilitation
c/o HIM Department
9909 Medical Center Drive, Rockville, MD 20850
- Or fax the completed form to 240-826-5330.
- Or email completed form to medicalrecords@adventisthealthcare.com
Need Additional Assistance?
If you have questions or need additional assistance, please contact our Health Information Department at 240-826-6119 and one of our Release of Information Specialists will be happy to assist you.
Our offices are open from 8:00 am to 4:30 pm Monday through Friday (except holidays). Mailed medical record requests may take approximately 5-10 business days to be processed after receiving your request.
To request your Adventist Medical Group medical records, please:
- Download and complete our Disclosure Form.
- Mail or fax using instructions at the bottom of the form.
Additional Assistance
If you have questions or need further assistance, please call 240-826-6119.
Please call your Adventist HealthCare Imaging location directly for medical records assistance.