Medical Records

Please select the Adventist HealthCare location where you received care for instructions on requesting your medical records.

Hospitals

Before You Begin

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Online Records Request

Patients of Adventist HealthCare Fort Washington Medical Center, Shady Grove Medical Center, White Oak Medical Center and Rehabilitation may request a copies of their medical records online using our secure platform that verifies your identity by asking for a photo of your driver’s license, which can be taken via webcam or smartphone. There is no charge to use this service.

Request Records

 


Mail/Fax/Email Records Request

You may also request a copy of your medical record offline by completing the following steps:

  1. Download and complete our Disclosure Form
  2. Mail the original form to any of the following Adventist HealthCare facilities:
    • Adventist HealthCare Shady Grove Medical Center
      c/o HIM Department
      9901 Medical Center Drive, Rockville, MD 20850
    • Adventist HealthCare White Oak Medical Center
      c/o HIM Department
      11890 Healing Way, Silver Spring, MD 209040
    • Adventist HealthCare Fort Washington Medical Center
      c/o HIM Department
      11711 Livingston Road, Fort Washington, MD 20744
    • Adventist HealthCare Rehabilitation
      c/o HIM Department
      9909 Medical Center Drive, Rockville, MD 20850
  3. Or fax the completed form to 240-826-5330.
  4. Or email completed form to medicalrecords@adventisthealthcare.com

Need Additional Assistance?

If you have questions or need additional assistance, please contact our Health Information Department at 240-826-6119 and one of our Release of Information Specialists will be happy to assist you.

Our offices are open from 8:00 am to 4:30 pm Monday through Friday (except holidays). Mailed medical record requests may take approximately 5-10 business days to be processed after receiving your request.

Medical Group

To request your Adventist Medical Group medical records, please:

  1. Download and complete our Disclosure Form.
  2. Mail or fax using instructions at the bottom of the form.

Additional Assistance

If you have questions or need further assistance, please call 240-826-6119.

Imaging

Please call your Adventist HealthCare Imaging location directly for medical records assistance.

Set Your Location

Setting your location helps us to show you nearby providers and locations based on your healthcare needs.