Campus Parking & Public Transit

Patients and visitors to Adventist HealthCare Shady Grove Medical Center are welcome to park in the surface lot in front of the Main Entrance and on the side of the hospital.

Parking FAQ's

What are the parking fees?

The parking fee is $1.50 per hour with a maximum of $5 per lot per visit. If a patient or visitor exits the parking area and returns later in the same day, the clock re-starts and they will have to pull another ticket upon re-entry and pay for the second entrance. There is a 20-minute grace period to allow for patient drop-off and pick up.

Parking gates are in operation 24 hours a day, seven days a week.

Who pays?

In general, all visitors and patients pay for parking. This approach was chosen in order to keep a low hourly rate.

How do I pay?

Pay on Foot machines are located in the main lobby and in the Emergency Department lobby. These machines accept CASH and major CREDIT CARDS. You may also pay at the exit gates. The exit gate will accept credit card payment only.

Why do we pay for parking?

Like other hospitals in the region, we have to find ways to offset the cost of providing parking spaces for all who visit our campus. Charging a reasonable fee covers the cost of our current and future parking needs as well as the maintenance of our grounds/lots (snow and trash removal, repairs, security cameras, etc.)

How do I report a problem?

To reach a parking attendant, please contact Security at 240-826-6671. If you would like to share a concern or problem related to parking, please call Metropolitan HealthCare Services at 202-327-4084 (M-F, 9 a.m. - 5 p.m.). Urgent problems should be directed to Security at 240-826-6671.

How are lost or damaged tickets handled?

A patient or visitor who has lost or damaged their ticket will need to contact the on-duty parking attendant by using the intercom system at the gates or pay stations, or by calling Security at 240-826-6671. Lost tickets are $5.

Accessing the Hospital by Metro or Ride-On Bus

You may access the Ride-On Bus stop next to the main hospital entrance.

Plan your next trip to Shady Grove Medical Center by creating a custom trip plan from your front door using the WMATA website.

Online Bill Pay

Use our online bill payment form to pay your hospital bill via credit card at your convenience.

Pay My Bill

Patient Pre-registration

For your convenience, online patient pre-registration is now available for certain hospital services.

Pre-register Online

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